Trained as a psychiatric social worker and psychotherapist and has 30+ years of experience, working with children, young people and families, the mentally ill, hospital patients and the elderly. He specialises in C.A.T (Cognitive Analytical Therapy) for young people and adults. His work experience, clinically and at a senior management level, has been in voluntary and public agencies in the UK and USA. He helped to establish ChildLine UK (14 years as Director of Children’s Services / Director of Policy, Research and Development) and Child Helpline International (Special Advisor). Before joining ChildLine he was Principal Social Worker (Teaching) at Guy’s Hospital.